Privacy Policy

1. Who is responsible for your information?

Mas Novedades Online S.A.S., trading as Small Win Studio, is responsible for personal information it controls through this website and its customer relationship. Hotmart and other service providers may separately control information they collect under their own terms or process information on our behalf.

2. Information we may process

Website and device information

Our hosting provider may process IP address, date and time, requested page, browser, operating system, device type, referral URL, and security or diagnostic logs. The website also stores your optional-tracking preference in your browser.

Optional analytics and advertising information

If you accept optional tracking, enabled providers may receive online identifiers, cookie identifiers, IP address, approximate location, device and browser details, pages viewed, referring campaign, button interactions, scroll activity, session information, and purchase attribution events. We do not intentionally send product file contents, payment-card data, private support messages, or sensitive personal information to advertising tools.

Purchase and access information

Hotmart collects the information required to process a purchase and provide access. We may be able to view limited transaction records such as buyer name, email, country, product, transaction number, payment status, refund status, and access or support history. We do not receive your complete card number or card security code.

Information you send us

If you email us, we process your email address, message, attachments, and any information you choose to provide. Please do not send sensitive personal information unless it is necessary to resolve a specific request.

3. Why we use information

• to display, secure, maintain, and troubleshoot the website;
• to process orders, provide access, and perform our contract with buyers;
• to respond to support, refund, privacy, and legal requests;
• to prevent fraud, misuse, piracy, and security incidents;
• with consent, to measure traffic, understand page use, attribute advertising, and improve campaigns;
• to comply with tax, accounting, consumer, privacy, and other legal obligations; and
• to establish, exercise, or defend legal claims.

4. Legal grounds

Depending on where you live, we rely on one or more recognized grounds: your consent for optional cookies and advertising technologies; performance of a contract to deliver and support a purchase; compliance with legal obligations; and legitimate interests in website security, fraud prevention, customer service, and business administration where those interests do not override your rights.

You may withdraw optional-tracking consent at any time from our Cookie Notice.

5. Providers and disclosures

We disclose information only as reasonably necessary to providers such as:

A listed optional provider is not necessarily active on every visit. Its code loads on this website only when it is configured and you have accepted optional tracking. We may also disclose information to professional advisers, authorities, or another business party when required by law, necessary to protect rights and safety, or connected with a lawful corporate transaction subject to appropriate safeguards.

6. International transfers

We operate from Colombia and use providers that process information in multiple countries, including the United States and other locations outside your country. Where required, providers and parties use contractual, organizational, or legal transfer safeguards. The protections and government-access rules in another country may differ from those where you live.

7. How long we keep information

• Support correspondence: generally up to 24 months after the matter is closed.
• Consent choice: until you change it or clear browser storage.
• Transaction, accounting, and tax records: for periods required by law and applicable limitation periods.
• Disputes and legal requests: until resolved and any relevant claim period expires.
• Optional analytics: according to the selected retention settings and provider rules.

We may retain less information when it is no longer needed, and may retain a limited record longer when required by law, fraud prevention, or legal claims.

8. Your privacy choices and rights

Depending on your location and applicable law, you may have rights to know about or access personal information, correct inaccurate information, request deletion, restrict or object to processing, withdraw consent, obtain a portable copy, or complain to a privacy authority. We will not discriminate against you for exercising an applicable privacy right.

We do not sell personal information for money. Optional advertising pixels may disclose online identifiers and activity to advertising providers for measurement, attribution, retargeting, or similar advertising purposes. You can prevent that activity on our website by declining or withdrawing optional tracking.

To submit a request, email [email protected]. We may ask for information reasonably necessary to verify your identity and locate relevant records. Requests concerning information held independently by Hotmart should also be submitted through Hotmart's privacy channels.

9. Children

This website and our offers are directed to adults and are not designed for children. We do not knowingly collect personal information directly from a person under 18 through this website. A parent or guardian who believes a minor has provided information may contact us.

10. Security

We use reasonable technical and organizational safeguards appropriate to the limited data we handle. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. Please protect your email and Hotmart credentials and contact us if you suspect unauthorized activity.

11. Updates

We may update this policy when our products, providers, or legal obligations change. The “Last updated” date identifies the current version. Material changes will be presented in a reasonably prominent way where required.

12. Contact

Email privacy questions or requests to [email protected]. General purchase support is available at [email protected].